Frequently Asked Questions
Everything you need to know about your luxury shopping experience.
How long does shipping take for VIP orders?
Standard shipping typically takes 3-5 business days, while express VIP delivery arrives within 1-2 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that intimate apparel and final sale items are non-returnable.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our brand-specific charts to ensure the perfect fit.
Which payment methods do you accept?
Shop VIP Wear accepts all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are the products authentic and high quality?
Absolutely. We source only premium materials and partner with verified manufacturers to ensure every piece in our collection meets VIP quality standards.